Consider this:
- Software reliability is rapidly becoming more
important. - Software development technology is inadequate and
is only slowly improving.
The question arises:
Is disaster inevitable?
This has been debated for some time in the computer
science community. Recently it has begun to attract
attention from the general public.
For example a newspaper ran a story entitled: “A Lemon Law for
Software?” Here the author observed:
If Microsoft were liable for product defects the same
way automobile manufacturers are, then it would have
been driven out of business a long time ago.
As we all know, this has not happened. And this is only
because the law exempts the software industry from
product liability.
The question I’m now asking is: Should it be exempted in
this fashion?
Any suggestion that it is time for the software industry
to grow up and accept responsibility for its products is
greeted by an indignant chorus asserting that software is
special and that not recognizing it as such will stifle
innovation.
Clearly Microsoft stands to lose most in a change from
the status quo. But the rest of industry, including those
who love to hate Microsoft, do not dare to contemplate a
world where creators of software are responsible,
seriously responsible, for their products.
While in industry there is agreement on this topic,
academia, in so far as it has an opinion at all, is
divided. Some argue that software is special in such a
way that the current unreliability of software is
inevitable. They argue that there is no prospect of
drastic improvement. I will call this camp “The Real
World”. Their most eloquent, and most widely quoted,
spokesman is Frederick P. Brooks, Jr., in his paper “No
Silver Bullet”.
Others argue that techniques for producing reliable
software are known, that these are practical, and that
some of them have been known for decades. Whenever one
brings these to the attention of industry, one is
dismissed as being sadly out of touch with reality. Hence
I will denote the proponents of the known techniques for
producing reliable software as “The Ivory Tower”.
In this introduction I have sketched the problem,
which is:
- Software reliability is rapidly becoming more
important. - Software development technology is inadequate and
is only slowly improving.
I have also sketched the main points of view, and called
them “The Real World” and “The Ivory Tower”. In this
lecture I will elaborate further on these two opposing
positions, starting with the real-world people, and
continuing with those who inhabit the Ivory Tower.
Although I will avoid technical matters, few such
concepts need a brief review, which I will do next.
A Programmers Place 